Yes. You can manage your cookie preferences through your browser settings or via the cookie banner on our website.
What are cookies and how does Thrivin use them?
Cookies are small files stored on your device to improve your experience. We use them to remember your preferences, personalize your shopping experience, and analyze website performance.
Yes. You can unsubscribe from newsletters at any time by clicking the “unsubscribe” link at the bottom of our emails or by updating your preferences in your account settings.
Will I still receive order updates if I unsubscribe?
Yes. Essential order-related communications, like confirmations and shipping updates, will still be sent to ensure a smooth shopping experience.
Accessing and updating my data
Can I update or correct my data?
Yes. You can update your name, email, address, and other details directly in your account settings. For additional changes, please contact our Customer Support team by filling in a contact form or by e-mail.
How can I access my personal data?
Log in to your account to view and update most of your personal information. For other data requests, please contact our Customer Support team by filling in a contact form or by e-mail.
Removing my data
Can I delete my account and personal data?
Yes. If you want to delete your account and associated data, please contact our Customer Support team by e-mail. We’ll process your request in line with applicable privacy laws.
What happens when I delete my account?
Deleting your account removes your personal data from our systems, except for information we are legally required to retain (e.g., transaction records for accounting purposes).
How Thrivin uses my data
What personal data does Thrivin collect?
We collect only the information you provide when you create an account, place an order, sign up for newsletters, or interact with our website. This may include your name, email, address, payment information, and order history.
Why does Thrivin collect my data?
Your data helps us process orders, improve your shopping experience, personalize offers, and communicate important updates. It also allows us to provide customer support and maintain a safe and secure platform.
Need more help?
If you couldn’t find the answer you were looking for, our Customer Support team is happy to help. You can reach us:
